Aug 20, 2024
Full time
Considering Sonder’s global expansion plans, there will be opportunities for extraordinary personal and professional growth for the right candidate. We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organized, passionate about hospitality, and an excellent communicator to join our team.
Maintenance Techs at Sonder are responsible for helping to deliver a flawless guest experience. They’re detail-oriented individuals who love checklists and are capable of attending to our units at flexible times. Maintenance Technicians are efficient with their time, quick learners and excited to get their hands dirty. This is a great role for someone who enjoys being on their feet versus sitting at a desk all day!
The Opportunity:
Complete a variety of tasks related to maintenance of guest spaces and rooms, including troubleshooting and light repairs - plumbing, electrical, heating and air conditioning, structural features
Complete periodic maintenance of HVAC, electrical, plumbing and other building and room equipment
Perform handyman repairs to a high level finish in guest rooms and guest spaces. Including furniture, doors, windows and other hardware
Ensure adherence to all relevant federal and local guidelines for safety and productivity including, OSHA, ADA and other required regulations
Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation
Coordinate, meet and support our 3rd party contractors including painters, wallpaper installers, furniture builders, photographers, housekeepers, and other specialized trades
Conduct thorough apartment walkthroughs and maintenance checks
Organize and document project information and updates
Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean
Travel to various buildings/cities as required
At Sonder, we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning-in to assist in resolving guest issues and/or supporting our property onboardings based on market/team needs
Who We Look For:
Previous experience working in operations and/or maintenance
Some knowledge of skilled trades, such as HVAC, electrical or carpentry
Certifications in operations and maintenance examples. carpentry, electrical, HVAC, plumbing is a plus
A perfectionist that obsesses over all the details
Ability to take the initiative and problem solve independently
Professional demeanor and strong ability to establish positive relationships with others
Motivated to adopt new and emerging technologies , and comfortable using multiple mobile apps
Knowledgeable with Google Suite
Ability to lift/carry items and stand/walk for extended periods of time
A background in construction, hospitality, or operations a plus
Must have a flexible schedule and open to working some weekends as business requires
Support the Hospitality/Building Manager in regards to safety & security of the building along with Fire, Life Safety concerns
This role requires regular access to a reliable smartphone, reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations).
Benefits
We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:
Competitive compensation
Generous stock plan
Medical, dental and vision insurance (where applicable)
Flexible vacation
Wellness and volunteering days
Annual free credits and discounts to stay in Sonders
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Learm More About Sonder
Corporate Responsibility & Sustainability
Data Privacy Policy
Blog: Sonder Stories
Instagram: @sonderstays
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder’s Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered. As part of our commitment to creating a workplace open to all, we have created Sonder Circles, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.