5 Customer Service jobs

Mellors Catering Services are currently recruiting for a: Catering Manager As a Catering Manager your overall role is to produce the required products on the main menu for the high school supporting the team providing using fresh ingredients and making the products from fresh. You will also be responsible for preparing, all cleaning duties and cooking, storing all utensils and crockery in the correct areas, operate and maintain the efficient running of the kitchen equipment e.g. dishwashing machine. Also supporting the manager with the management of the catering team at the site. You will also be required to put away all deliveries promptly and ensure the stockroom is clean and accessible. Catering Manager Responsibilities: • Providing a full catering service to the children and staff • Managing a team (including managing their performance, training and development, absence management and disciplinary if required) • Controlling a tight budget and achieving sales targets and food cost percentage • Managing client demands, client relationship development • Ensuring all food hygiene and health and safety regulations are adhered to at all times • Adhere to existing and new working practices, methods, procedures and respond positively to new and alternative systems • Following safeguarding policies • Taking an active part in any unit sales promotions • Ordering products via the online portal • Carry out a stock take when required • Completing relevant unit required paperwork • Inducting & training new staff • Participate in training and development • Carry out ad hoc duties as directed by Area Manager • Perform other related duties as required to meet the on-going needs of the organisation. • May also be required to cover other sites within a reasonable distance Essential Qualifications & Experience Needed To Be The Catering Manager: Previous contract catering experience is required • Excellent client liaison / relationship building skills are vital to this role. • Must have excellent cooking skills in both presentation and taste. • You will also be IT proficient. • A desire to be creative and developing new ideas to keep the children interested in exploring different foods. • Ability to successfully manage a team • Must have excellent organisational skills • Ability to promote a welcoming environment to our customers • Neat and tidy in appearance • A ‘can do’ attitude, prepared to assist the rest of the team It will be necessary for the company to apply for a DBS check for school sites NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the on-going needs of the organisation.

Assistant Cook role purpose: As a Assistant Cook your overall role is to produce the required products on the menu, using fresh ingredients and making the products from fresh. You will also be responsible for preparing, all cleaning duties and cooking, storing all utensils and crockery in the correct areas, operating and maintaining the efficient running of the kitchen equipment e.g. dishwashing machine. Responsibilities: • Ensuring all kitchen surfaces (including walls and floors) and equipment are kept clean to minimise the risk of accidents and maintain high standards of hygiene • Ensuring that all waste (dry and wet) is disposed of safely and in line with legislation and policy and procedure • Putting away all deliveries promptly and ensuring the stockroom is clean and accessible • Preparation of food and cooking • Cooking meals to the menu requirements • Serving meals ensuring correct portion control • Serving customers in a polite and friendly manner • Cleaning kitchen, it’s surrounds and equipment • General kitchen duties e.g. washing up • Using the equipment  • Using the till • Cash operation • Ensure food hygiene and health & safety regulations are adhered to at all times • Follow HACCP and company procedures • Adhere to existing and new working practices, methods, procedures and respond positively to new and alternative systems • Taking an active part in any unit sales promotions • Participate in training and development • Carry out ad hoc duties as directed by unit manager • Supporting the unit manager and providing cover in their absence • Available to do overtime as requested by the unit manager

Must have German communication skills (oral and written) Uncapped commission structure and unlimited holiday Accountable to: Corporate Sales Manager (UK) Location: Central London  About Spartan and Tough Mudder UK:  From our humble beginnings in 2010, both the Spartan and Tough Mudder brands have grown exponentially across the globe, now operating in over 42 countries, delivering over 250 events annually and welcoming 10+ million people to our start-lines. Our mission throughout remains clear, to transform 100 million lives, and we are well on our way to achieving that goal.   From day one, we’ve built a culture to reflect that philosophy, bringing on quirky people who are great at what they do and passionate about our events and customers. Together we have created brands that have become movements and lifestyles; in just six years, we’ve helped our communities fundraise over £5M for UK charities and had over 10,000 people get Tough Mudder or Spartan tattoos. The opportunity ahead of us is vast, and we continue to look for the best, brightest and most badass to join us.   Our ideal candidate wants more than a few lines on their resume - they want to help build a company that changes the lives of millions of people for the better. This role will give you the opportunity to push your boundaries and find out what you’re capable of, to work with and learn from incredibly smart people, and, most of all, to enjoy the journey of helping to market a world- class events  organisation. Sound like something you can get on board with?  THE JOB Tough Mudder & Spartan are seeking a passionate and committed Account Executive to sell and renew new groups and teams for our UK and German events.  The purpose of our group sales team is to deliver premium, fun, unconventional, life-changing experiences that will translate into better connected employees inside and outside the office.  Our Group Sales team is a fast-growing revenue driver and an important part of Tough Mudder and Spartan’s business.  It’s evolving quickly, so this role sits on the leading edge of delivering impactful revenue to our business and building relationships with our corporate client base with the greatest long-term value. Not to mention an uncapped commission structure so the sky's the limit!    ROLES AND RESPONSIBILITIES  Generate new revenue by prospecting and developing relationships with top companies, groups and charities in the UK and Germany Actively qualify leads, follow-up with prospective clients and grow pipeline Responsible for up-selling, cross-selling across all our event brands and renewing Full participation in extensive B2B outreach campaigns Maintain a minimum daily average of 45 outbound calls/emails – volume may be increased or decreased based upon the time of year and needs of the organisation Meet or exceed weekly, monthly and annual sales goals and activity requirements Attend networking events and conferences for lead generation Cultivate relationships and meet with clients in person  Travel to event locations as needed to service high-value clients

Fluent Korean and English speaker Salary: Negotiate (earn up to 30K/year (full time) + annual bonus) Benefit: Meals and transportation allowance, Annual leaves Professional working environment and pension scheme London Base (company office in EC3N) Key Responsibilities Handling live chat channel, social media chat and replying to clients’ emails Providing professional services and products promotion Define clients need and transfer the issues to relevant departments Making daily/ weekly Competitors promotion research and member players activities reports Computer literate with strong Microsoft Excel, PowerPoint, and Word skills Maintaining good relationship with old/ new clients (Telephone sales role) Spread out company’s latest promotions (telephone sales) Korean language and/or understanding of Korean Culture would be an advantage. 모집분야: 런던의 한국   마케터   및 고객 서비스 담당자 풀타임, 파트타임, 시프트 타임, 주말. (학생 가능) 급여조건: 인터뷰 때 협상 가능(earn up tp 30K/year(full time) + 연말 보너스 + 매년 월급 평가 수당 : 음식 & 교통 + KPI 평가 연차 제공 전문 근무 환경, 승진, 연금 제도 *연간 보너스* 런던 또는 런던 근처에 거주 업무 내용 : 온라인 플랫폼을 기반으로 라이브 채팅, 소셜 미디어 및 기타 회사 커뮤니케이션 도구를 통해 모든 회원의 문의/컴플레인 처리 기존 및 신규 회원과 좋은 관계를 구축하기 위한 텔레마케팅 또는 전화 상담 제품 홍보, 뛰어난 서비스 제공 특정 요구 사항이 있는 회원을 식별하고 해당 부서, 감독자 또는 관리자에게 문제 전달 일별/주별 보고서를 통해 회원들의 반응과 경쟁사의 활동을 모니터링하고 직속상관에게 보고서 제출 라이브 채팅/전화 또는 이메일 커뮤니케이션 프로세스를 통해 마케팅 팀이 프로모션 정보를 배포하고 회원이 참여하도록 설득하고 더 많은 이용을 하도록 안내 컴퓨터 스킬 : 한국어와 영어로 빠른 타자 가능 언어 : 한국어, 영어 열심히 일하는 태도로 근무할 있는 사람, 빠른 학습이 가능한 사람 주저하지 마시고 이력서를 보내주시거나 해당 직책에 대해 협상을 원하시면 연락 주세요. 접수 방법 : 담당자 : Ms Kathy 연락처: +44 7904344399 스카이프: Kathy Jobs